If you have any questions you need to contact the person listed on your programme page. We will not reply to queries about individual programmes.
Please read the following frequently asked questions…
When is the next programme in my area?
We cannot answer this question as it is down to the individual programme providers. We recommend you like our Facebook page to keep to date with new programmes and keep an eye on the site for updates. Normally programmes starting in January will be listed on the site in December. April programmes will be listed in March and September programmes will be listed in August.
Can you confirm that I am registered on a programme?
All you need to do is login to your account and on the dashboard page it will list the programmes you are registered for, if nothing is there you need to try registering again.
I want to cancel my place on a programme?
All you need to do is login to your account and on the dashboard page it will list the programmes you are registered for, then click the cancel button under the programme you signed up for.
I have a query about a programme?
Please direct all programme queries to the programme organiser listed on the programme page.
Do I need to register for every programme?
You only need to register an account on the site once, after that just login and click the 'Register now for this programme' button on the programme page to sign up. So for example if you attend a programme in the autumn, and want to go to another one in the spring just login with your account you do not need to register again.
I want to register a child or a friend?
We prefer it if people register their own accounts but if they do not have an email address you can register for them. Just login to your account and click the 'Enrol a child or a friend in a programme' button. You can register several people under your account.
I need to change something in my profile?
You can make all the changes yourself, please click here…
I can only attend 1 session a week not 2, can I still take part?
Yes. Obviously you will get better results attending all sessions but if you can only attend 1 that is ok.
You can contact the Active NI Management on the following email but please note they will not respond to user queries. If you have a programme query you need to contact the person listed on your programme page. email@example.com